Quiz Questions

Financial Management:

1. Do you review your profit margins on a monthly basis?

Always

Sometimes

Rarely

Financial Management:

2. Have you reviewed your subscription services (e.g., software, CRMs) in the last six months?

Yes, I’ve eliminated redundancies and confirmed ROI.

I’ve looked but haven’t taken action yet.

No, I don’t track this regularly.

Financial Management:

3. Is your cash flow forecast accurate and updated monthly?

Yes, I always know where we stand.

It’s updated, but inconsistently.

I don’t maintain a cash flow forecast.

Operational Efficiency:

4. Are your production or service delivery costs consistently reviewed and optimized?

Yes, we optimize costs regularly.

Occasionally, but not consistently.

No, we don’t focus on cost efficiency.

Operational Efficiency:

5. Do you monitor labor efficiency and adjust workloads to maximize productivity?

Yes, we evaluate this regularly.

Sometimes, but we lack clear processes.

No, we haven’t implemented such measures.

Customer Service and Retention:

6. Are you leveraging customer service to upsell or retain customers?

Always, our customer service team is a revenue driver.

Sometimes, but it’s not a focus.

No, we only handle complaints.

Customer Service and Retention:

7. Do you track customer churn and analyze why customers leave?

Yes, we regularly address churn reasons.

Sometimes, but it’s sporadic.

No, we don’t track customer churn.

Revenue Diversification:

8. Do you have a mix of recurring and one-time revenue streams?

Yes, both are balanced and contribute to stability.

Somewhat, but one dominates too heavily.

No, our revenue is one-dimensional.

Revenue Diversification:

9. Are you upselling or cross-selling effectively to existing customers?

Yes, we have structured systems for this.

Occasionally, but it’s inconsistent.

No, we don’t prioritize upselling or cross-selling.

Revenue Diversification:

10. Do you regularly evaluate the profitability of each product or service you offer?

Yes, we track and optimize offerings.

Occasionally, but without a structured process.

No, we don’t review profitability per offering.

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